Terms and conditions

Provisioning and Invoicing

  1. Processing Payment Orders

    Upon the successful processing of your payment details you will be informed about the order status and its reference number, both on our thank-you page and via e-mail (the e-mail address you have provided during the registration process). The thank-you page and the thank-you e-mail message include instructions about your order approval and activation.

  2. Sales Receipt

    Upon the successful processing of your payment details you will also receive a sales receipt via e-mail (the e-mail address you have provided during the registration process) containing information about the charges made and the items ordered.

  3. Order Review & Approval

    A sales representative will review your order and approve it, unless further confirmation is needed (e.g. confirmation over the phone). Please note that the account features won't be activated before the order is approved! However, you can login and check the status of your account.

    If you have any concerns or questions regarding your purchase, you can use the integrated trouble ticketing system in your Hosting Control Panel, our sales email sales@supportindeed.com or you can call our
    USA Sales Phone Line: +1 (347) 223 5853 (8:30 AM - 16:30 PM EST)
    UK Sales Phone Line: +44 20 8 1234 790 (7:30 AM - 5:30 PM GMT)
    DE Sales Phone Line: +49-431-5568-3602 (8:30 AM - 16:30 PM EST)

  4. Delivery Policy

    Upon receipt of your order, the services will be performed to you in accordance with the terms applicable to the services that you have purchased. The nature of the services that you have purchased and the date of your purchase may impact the timing of performance of the services. The services will be deemed to be successfully delivered to you upon performance of the services.
  5. Invoicing

    Once your account is active and your order is approved, you can send us an invoice request from the Hosting Control Panel.

  6. Restrictions

    Promotions, discounts and coupon codes are limited to 1 (one) time per customer.

    The services provided by WebFreeHosting are not available to residents and nationals of the following countries: Afghanistan, Algeria, Cambodia, Ghana, Lao People's Democratic Republic, Iran, Iraq, Kenya, Malawi, Malaysia, Maldives, Mongolia, Morocco, Oman, Pakistan,. Palestinian Territories, Syria, Taiwan, Togo, Uganda, Vietnam.

    Promotions, discounts and coupon codes are not available to residents and nationals of the following countries: Bangladesh, Brazil, Cameroon, China, Egypt, France, Hong Kong, India, Indonesia, Nepal, Nigeria, Philippines, Singapore, Sri Lanka, Thailand, Zimbabwe.
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